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User Flow Diagram - Template for a Marketplace Businesses

Template user flow diagram for a classic service-based marketplace business.

By Fiona Macdougall, ex-marketplace founder and UX designer for early-stage marketplaces


What a User Flow diagram?

A user flow diagram shows the path each user takes when using your product. It details all of the steps in each user journey such as how a supplier creates a listing and how customers can make a booking with a supplier.


Why do I need it?

This template will help you to think through the mechanics of how you want your marketplace to work.

I've done a lot of the hard work for you by including the classic user journeys that you might find in a service-based marketplace like Airbnb. 

This document will also help you to communicate the structure of your marketplace with your developers. 


How should I use it?

All you need to do is sign up duplicate this template and tailor it to your own business.


Who is this for?

+ You're a marketplace founder, entrepreneur or side-hustlers

+ You have an awesome marketplace idea

+ You're in the early stages of designing or building a marketplace

+ You're using a no-code or low-code tool such as Sharetribe, Bubble or Webflow


Who am I?

I'm a UX designer with over 8 years of experience. For the last two years, I have specialised in designing marketplaces. I founded my own marketplace and I've helped six founders design theirs.

Learn more about me and my services at www.fimacd.com

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User Flow Diagram - Template for a Marketplace Businesses

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